Luggage CAM – facilitates an improved PAX customer journey and baggage collection process – giving the ability for passengers to view luggage coming down on the conveyor belt in good time from the ‘safe space’ of the arrival belt screens, removing hazardous situations such as passengers crowding the belt, and allowing for smooth baggage collection from the belt with advanced warning, and clear visibility of their luggage, giving a positive end-of journey experience at your airport.
The benefits of our system are:
- Faster, smoother experiences for the passengers with advanced information and visual aid of their luggage
- Improved passenger safety, reducing overcrowding at the belts, and the opportunity for children and vulnerable passengers to get hurt
- Provides a secure, innovative process for passengers, enhancing efficiency and speeding up the baggage collection(s) process, therefore reducing the airport operational resource
- Creates a seamless PAX from one of the most complained about issues with airport experiences
- Promotes accessibility for the less able passengers to navigate baggage collection and positions your airport as an innovative passenger-focused destination
Luggage CAM are innovating the baggage collection process, via live tracking and visual messages to passengers within the baggage collection experience across airports, facilitating a seamless passenger journey and improving efficiency and safety for operations.